Why Communication Skills are Your Golden Ticket to a Successful Career in the Hotel/Hospitality Sector?

Introduction:

The hospitality industry thrums with energy, welcoming guests from all corners of the world. But beyond the smiles and impeccable service lies a secret weapon: communication skills.  While the industry is projected to balloon to an 11.8 million strong workforce in India by 2024, many struggle to climb the career ladder due to a single missing piece – the power of communication.

The hotel Industry offers employment to around 11.1 million people currently, and is that by 2024, Industry will require a workforce of 11.8 million individuals in India. Many of the individuals struggle to get promoted or to reach the desired position or salary package because of lack of a key skill i.e. communication skill.

As hotel industry is a vibrant sector that requires a lot of interaction not only with guests but also with the teammates and the management, a person with polished communication skill can definitely influence not only the guest but also the teammates and the management.

This skill can easily be polished and can be improved just by following few simple hacks that are freely available on the net, the following TedTalk links will really help you.

1. Body Language:

Search Term: “Amy Cuddy: Your body language shapes who you are”

https://www.ted.com/talks/chris_voss_never_split_the_difference?geo=hi

This TED Talk by Amy Cuddy dives deep into the power of body language and how it can influence not only how others perceive us but also our own confidence levels.

2. Voice Modulation:

Search Term: “Julian Treasure: How to use voice to influence people” https://www.ted.com/talks/julian_treasure_how_to_speak_so_that_people_want_to_listen?geo=hi&subtitle=en

Julian Treasure’s TED Talk explores the power of voice and how subtle changes in pitch, pace, and volume can significantly impact others’ perception and response.

3. Negotiation Skills:

Search Term: “Chris Voss: How to negotiate a win-win deal” https://www.ted.com/talks/chris_voss_never_split_the_difference

Chris Voss, a former FBI hostage negotiator, shares his insights on effective negotiation strategies that can be applied in various situations, including the hospitality industry.

By following the above links and practicing it every day, it will surely help an individual in a longer run, and changes can be felt in just 30 days.

The only key to success in mastering the communication skill is practice, practice and practice.

End Summary:

Don’t let communication roadblocks hold you back! As you navigate the vibrant world of hospitality, remember – your voice is your greatest asset.  Just like mastering any skill, polishing your communication takes practice.  Body language, vocal variety, and honed negotiation skills can all be yours by following free resources and dedicating yourself to daily improvement.  Remember, in 30 days, you could be feeling the transformation. So, take that first step, hone your communication skills, and unlock your dream career in hospitality!